Shipping policy

Shipping Policy

Thank you for shopping with Rosie and Rem! We are committed to ensuring your order is processed and delivered promptly. Please review our shipping policy below:

Order Processing
- Orders are typically processed within 3-5 business days (Monday-Friday, excluding holidays) from the date they are placed.
- Orders placed after 4pm PST will be processed the following business day.

Shipping Rates
- Shipping rates are calculated based on the weight of your order and the destination. Rates will be displayed at checkout before you complete your purchase.

Order Tracking
- Once your order has shipped, you will receive a shipment confirmation email containing tracking information. Please allow up to 24 hours for the tracking details to update.

Delivery Times
- Delivery times vary depending on your location and the shipping method selected.
- Estimated delivery times are provided during checkout and are based on business days (Monday-Friday, excluding holidays).

International Shipping
- For international orders, customs duties and taxes may apply upon delivery. These charges are determined by the destination country and are the responsibility of the recipient.

Order Status
- To check the status of your order, please visit the "Order Status" page on our website or contact our customer support team at rosieandrem@outlook.com.

Shipping Delays
- While we strive to ensure prompt delivery, shipping delays may occur due to unforeseen circumstances or carrier issues. We appreciate your understanding and patience in such situations.

Contact Us
- If you have any questions about our shipping policy or need further assistance, please contact us at rosieandrem@outlook.com.